online feedback

We valued our customer's feedback. Please use the suitable feedback form below and send us your feedbacks.

1. Nature of assistance you are looking for?
2. What additional channels you are looking at from AzamTV?
3. Are you keen to watch local contents or International contents?
4. What is your subscription payment duration preference?
5. How easy/difficult was it for you to get the AzamTV Full Kit?
6. Have you ever contacted Customer Service/Support?
7. How well did you feel our customer service agent understood what you were saying?
8. Would you say that our customer service agent solved your problem or answered your question quickly, slowly, or neither?
9. Are you aware of the channels we are offering?
10. What is your preferred payment method?
11. At what price did you purchase/quoted the full kit? Where?
12. How long was your wait on hold before speaking with our customer service agent?
13. How eager to help you were the customer service agents at our company?
14. Did our customer service agent give you enough details of the information you required?
15. How clear was the information that our customer service agent provided to you?
16. How helpful was our customer service agent?
17. Overall, are you satisfied with the customer service you received, dissatisfied with our customer service, or neither satisfied nor dissatisfied?
18. How likely is it that you would recommend AzamTV to a friend or colleague?
19. How many of your questions/problems did the customer service agent at our company resolve?
20. Was your experience with customer service at AzamTV better than you expected it to be, worse than you expected it to be, or about what you expected it to be?
21 .Based on your experience with AzamTV, how likely are you to buy the kit again?
1. Where did you hear about AzamTV?
2. At what price, an agent near to you is offering Azam Kit without installation?
3. What channels are you looking at from AzamTV?
4. Are you keen to watch local contents or International contents?
5. What is your subscription payment duration preference?
6. How easy/difficult was it for you to get the AzamTV Full Kit?
7. Why do you prefer to come to our outlet?
8. Are you aware of the channels we are offering?
9. What programs would you like to see added to the AzamTV packages?
10. Are you happy with the international channels which we offer?
11. What is your preferred payment method?
12. How likely is it that you would recommend AzamTV to a friend or colleague?